INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
This information is provided for the site “cbp.esta.support” (Site) owned by NAPO GROUP SRL, with registered office in Via Gaetano Filangieri 21, Naples (NA) CAP 80121, registered with the Chamber of Commerce of Naples, with VAT no. . 11278790966, share capital of €10,000.00 iv (Data Processor), as Data Processor pursuant to the GDPR and as Data Controller, subject to your consent, for the following activities: Registration; Profiling; Marketing; Soft spamming; sending of newsletters. The Data is given by you to the Seller, as defined in the General Conditions of Sale published on the Site (Data Controller).
Purchases on the Site
Upon your conferment, your personal data will be processed to allow you to request services on the Site.
The information and data requested in the event of registration will be used to use the online services offered by the Data Controller to registered users.
Subject to your consent, the Data Controller and the Data Processor may process the personal data you provide in order to send you advertising material and/or newsletters relating to their own products or those of third parties.
Subject to your consent, the Data Controller and the Data Processor may process your personal data for profiling purposes, i.e. for the analysis of your consumption choices by revealing the type and frequency of purchases you make, in order to send you advertising material and/or newsletters relating to its own products or those of third parties, of specific interest to you.
the Data Controller and the Data Processor may use, for the purpose of direct sale of services or products offered for sale through the Site, the e-mail coordinates provided by you in the context of a purchase on the Site, even without your consent, provided that it is a product similar to that of the previous sale (so-called soft spamming). However, you may refuse this treatment at any time by communicating your objection to the Data Controller.
In compliance with the GDPR, we hereby inform you that the Data Controller will process your personal data under the following conditions.
Art. 1. Purpose and legal basis of the processing. Compulsory or optional provision. Consequences of refusal to treatment.
The processing of personal data is aimed at achieving the following purposes:
And. to respond to your requests through the customer care service. The provision is optional, but your refusal will make it impossible for the Data Controller and/or the Data Processor to answer your questions through this service. The legal basis of the processing is the legitimate interest of the Data Controller to follow up on the user’s requests. This legitimate interest is equivalent to the user’s interest in receiving a response to communications sent to the Data Controller;
The provision of data for the purposes referred to in points a) and b) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make this purchase through the Site.
The consent to the processing of your data for marketing and profiling purposes is purely optional. Failure to consent will only imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products of the Data Controller and/or third parties as well as the impossibility for the Data Controller and/or the Data Processor to carry out market surveys, also aimed at assessing the degree of user satisfaction, as well as send you newsletters.
Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the Data Controller and/or the Data Processor to process your commercial profile, by detecting your choices and purchasing habits as well as sending you material advertising, relating to products of the Data Controller and/or third parties, of your specific interest.
Without prejudice to the foregoing, it is understood that the Data Controller and/or the Data Processor may in any case use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships existing between you and the Data Controller.
We remind you that you may also object to the processing of your personal data via the appropriate link at the bottom of any promotional email sent by the Data Controller and/or the Data Processor.
Data provided as part of the service
On the Site you will have the possibility to give one or more products to a person by entering the personal data requested from time to time. You are aware that the Data Controller and/or the Data Processor will keep such personal data for the time strictly necessary to document that they have processed your request. To use this service, you must be able to demonstrate, if requested by the Data Controller and/or by the Data Processor, that you can legitimately use the personal data of your friends/contacts.
Payment card data
To make a payment using one of the payment cards offered on the Site, the user must enter the confidential data of the payment card directly on a page which will communicate via secure encryption protocol with the payment service provider (who will act as autonomous Data Controller), without passing through the server of the Data Controller who, therefore, will not process such data in any way. The data will be acquired in encrypted format.
With reference to the payment card data, it should be noted that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide this data, therefore, will not allow you to complete the online purchase process.
Particular or judicial data
The Data Controller does not process particular or judicial data.
Art. 2. Processing methods
The processing of your personal data will mainly be carried out with the aid of electronic or automated means, according to the methods and with the tools suitable for guaranteeing security and confidentiality in accordance with the GDPR.
The information acquired and the methods of treatment will be pertinent and not excessive with respect to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.
Art. 3. Communication and dissemination of data
Your data may be communicated:
The data concerning you will not be disclosed, except in anonymous and aggregated form, for statistical or research purposes.
Art. 4. Data Processor
The Personal Data Processing Manager can be contacted at the following addresses:
NAPLES (NA) VIA G.FILANGIERI 21 – 80121 NAPLES (NA) ITALY
Telephone: +1 (786) 4542382
Through the contact form on the Site.
Art. 5. Retention of personal data
Personal data will be stored and processed for marketing purposes for a period of 24 months and for profiling purposes for a period of 12 months. At the end of this period, the Data Controller and/or the Data Processor may ask the user to renew the consent to the processing of his data for these purposes or to make them anonymous and keep them only for statistical or historical purposes.
For all the remaining purposes set out in the privacy information, personal data will be kept only for the time necessary to guarantee the correct provision of the services offered.
In the event of closure of the Site account on the user’s initiative, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.
Art. 6. Rights of the interested party
Pursuant to art. 13 of the Privacy Regulation, the Data Controller and the Data Processor inform you that you have the right to:
The above rights may be exercised with a request made without formalities to the Data Processor at the contacts indicated above or to the Data Controller at the contacts indicated from time to time for each Seller.
Art. 7. Modifications
The Data Processor reserves the right to make changes to this information at any time, giving suitable publicity to the users of the Site and guaranteeing in any case adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information.